{
    "overall": "operational",
    "uptime90": 99.982,
    "updated": "2026-09-03T06:17:06+00:00",
    "services": {
        "panel": {
            "key": "panel",
            "name": "Painel web",
            "status": "operational",
            "uptime90": 100
        },
        "api": {
            "key": "api",
            "name": "API",
            "status": "operational",
            "uptime90": 99.994
        },
        "voice": {
            "key": "voice",
            "name": "Roteamento de voz",
            "status": "operational",
            "uptime90": 100
        },
        "sms": {
            "key": "sms",
            "name": "Roteamento de SMS",
            "status": "operational",
            "uptime90": 99.91
        },
        "vm": {
            "key": "vm",
            "name": "Correio de voz + transcri\u00e7\u00e3o",
            "status": "operational",
            "uptime90": 99.984
        },
        "ai": {
            "key": "ai",
            "name": "Add-ons de IA",
            "status": "operational",
            "uptime90": 99.989
        },
        "prov": {
            "key": "prov",
            "name": "Provisionamento de n\u00famero",
            "status": "operational",
            "uptime90": 100
        }
    },
    "incidents": [
        {
            "id": "INC-2026-08-12-732E",
            "service": "Roteamento de SMS",
            "title": "SMS enviados para AT&T US com atraso",
            "severity": "minor",
            "start": "2026-08-12T18:26:00+00:00",
            "end": "2026-08-12T18:57:00+00:00",
            "duration_min": 31
        },
        {
            "id": "INC-2026-07-20-6E6E",
            "service": "Correio de voz + transcri\u00e7\u00e3o",
            "title": "Ac\u00famulo na fila de transcri\u00e7\u00e3o de correio de voz",
            "severity": "minor",
            "start": "2026-07-20T08:10:00+00:00",
            "end": "2026-07-20T08:18:00+00:00",
            "duration_min": 8
        },
        {
            "id": "INC-2026-07-01-2B5F",
            "service": "Provisionamento de n\u00famero",
            "title": "Fila de provisionamento congestionada",
            "severity": "minor",
            "start": "2026-07-01T02:03:00+00:00",
            "end": "2026-07-01T02:37:00+00:00",
            "duration_min": 34
        },
        {
            "id": "INC-2026-06-28-5809",
            "service": "Roteamento de voz",
            "title": "Lat\u00eancia no roteamento de voz na regi\u00e3o EU-West",
            "severity": "minor",
            "start": "2026-06-28T23:37:00+00:00",
            "end": "2026-06-29T00:18:00+00:00",
            "duration_min": 41
        }
    ],
    "latency": {
        "panel": {
            "p50": 143,
            "p95": 160
        },
        "api": {
            "p50": 98,
            "p95": 110
        }
    }
}