{
    "overall": "operational",
    "uptime90": 99.988,
    "updated": "2026-07-05T23:30:20+00:00",
    "services": {
        "panel": {
            "key": "panel",
            "name": "Web panel",
            "status": "operational",
            "uptime90": 100
        },
        "api": {
            "key": "api",
            "name": "API",
            "status": "operational",
            "uptime90": 99.994
        },
        "voice": {
            "key": "voice",
            "name": "Voice routing",
            "status": "operational",
            "uptime90": 99.99
        },
        "sms": {
            "key": "sms",
            "name": "SMS routing",
            "status": "operational",
            "uptime90": 99.965
        },
        "vm": {
            "key": "vm",
            "name": "Voicemail + transcription",
            "status": "operational",
            "uptime90": 99.985
        },
        "ai": {
            "key": "ai",
            "name": "AI add-ons",
            "status": "operational",
            "uptime90": 99.989
        },
        "prov": {
            "key": "prov",
            "name": "Number provisioning",
            "status": "operational",
            "uptime90": 99.991
        }
    },
    "incidents": [
        {
            "id": "INC-2026-07-01-2B5F",
            "service": "Number provisioning",
            "title": "Provisioning queue backed up",
            "severity": "minor",
            "start": "2026-07-01T02:03:00+00:00",
            "end": "2026-07-01T02:37:00+00:00",
            "duration_min": 34
        },
        {
            "id": "INC-2026-06-28-5809",
            "service": "Voice routing",
            "title": "Voice routing latency in EU-West",
            "severity": "minor",
            "start": "2026-06-28T23:37:00+00:00",
            "end": "2026-06-29T00:18:00+00:00",
            "duration_min": 41
        },
        {
            "id": "INC-2026-05-27-5A03",
            "service": "Voicemail + transcription",
            "title": "Voicemail transcription queue backlog",
            "severity": "minor",
            "start": "2026-05-27T21:03:00+00:00",
            "end": "2026-05-27T21:21:00+00:00",
            "duration_min": 18
        },
        {
            "id": "INC-2026-05-20-4467",
            "service": "Voice routing",
            "title": "Voice routing latency in EU-West",
            "severity": "minor",
            "start": "2026-05-20T08:51:00+00:00",
            "end": "2026-05-20T09:29:00+00:00",
            "duration_min": 38
        },
        {
            "id": "INC-2026-05-12-144D",
            "service": "Voice routing",
            "title": "Carrier outage in CH region",
            "severity": "major",
            "start": "2026-05-12T18:24:00+00:00",
            "end": "2026-05-12T19:33:00+00:00",
            "duration_min": 69
        },
        {
            "id": "INC-2026-05-06-1F32",
            "service": "Number provisioning",
            "title": "Provisioning queue backed up",
            "severity": "minor",
            "start": "2026-05-06T15:06:00+00:00",
            "end": "2026-05-06T15:35:00+00:00",
            "duration_min": 29
        },
        {
            "id": "INC-2026-05-05-63B7",
            "service": "Web panel",
            "title": "Background asset CDN miss spike",
            "severity": "minor",
            "start": "2026-05-05T06:35:00+00:00",
            "end": "2026-05-05T07:07:00+00:00",
            "duration_min": 32
        },
        {
            "id": "INC-2026-04-26-15B8",
            "service": "SMS routing",
            "title": "Number-portability lookup latency",
            "severity": "minor",
            "start": "2026-04-26T02:40:00+00:00",
            "end": "2026-04-26T03:07:00+00:00",
            "duration_min": 27
        },
        {
            "id": "INC-2026-04-11-20F1",
            "service": "Voice routing",
            "title": "Voice routing latency in EU-West",
            "severity": "minor",
            "start": "2026-04-11T12:33:00+00:00",
            "end": "2026-04-11T13:15:00+00:00",
            "duration_min": 42
        }
    ],
    "latency": {
        "panel": {
            "p50": 140,
            "p95": 164
        },
        "api": {
            "p50": 97,
            "p95": 111
        }
    }
}